Home care agency

Supporting Solutions Ltd

Home care agency in Matlock, Derbyshire

Supporting Solutions Ltd

Home care agency in Matlock, Derbyshire

CQC GoodDementia
AddressNo. 4 Chapel Cottages, Market Place, Crich, Matlock, DE4 5DD

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About

Supporting Solutions Ltd is a home care agency based in Matlock, Derbyshire, delivering care and support in people's own homes. The agency supports older people, younger adults, and people with dementia, physical disabilities, learning disabilities, mental health needs and eating disorders. Its focus is on dementia care.

The Care Quality Commission rated Supporting Solutions Ltd Good overall in 2020. The inspection found the agency effective, caring and responsive, with good leadership. The Safe key question was rated Requires Improvement.

What inspectors found

CQC: Good

Report published 30 September 2020 · Last inspected 21 September 2020

Inspectors found that people receive personal care from a small, consistent team of staff, and that people have built positive relationships with them. Staff were described as knowing what matters to each person, and people's independence, privacy and dignity were respected. Care plans were developed with people and reflect how they want to be supported.

Strengths noted
  • People reported feeling safe, and staff understood how to recognise possible abuse and report concerns.
  • Recruitment checks were carried out for new staff, and staff received induction and training to support people safely.
  • People were involved in developing personalised care plans and were supported to make choices and keep control over their lives.
  • Infection control was well managed, and quality monitoring systems were in place to help keep the service safe.
Areas to improve
  • Medicines were provided when people needed them, but records did not fully show how staff should support each person, and the report makes a recommendation about medicines management.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital10.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

Local crime statistics

25 recorded crimes in the local area (July 2026)

Top categories:

Violent crime48%
Public order20%
Criminal damage & arson20%
Other theft4%

Source: data.police.uk · within 1 mile

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Supporting Solutions Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Supporting Solutions Ltd is backed by a local NHS health network. The nearest A&E is King's Mill Hospital, 10.8 miles away. The local GP practice is CRICH MEDICAL PRACTICE, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
King's Mill Hospital · 10.8 mi
Nearest GP · CQC Good
CRICH MEDICAL PRACTICE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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