Superb Healthcare
Home care agency in Reading
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- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Superb Healthcare LTD is a home care agency based in Reading, Berkshire, providing care and support in people's own homes. It describes a history of more than ten years and says it tailors each client's care to their individual needs. Its stated aims are to support independence, dignity and wellbeing so that people can continue living at home. The agency offers home care, live-in care and nursing care, with a stated focus on dementia. It supports people with dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse.
The Care Quality Commission rated the agency Requires Improvement overall in its 2023 report. It rated the agency Good for Caring, and Requires Improvement for Safe, Effective, Responsive and Well-led.
What inspectors found
CQC: Requires improvementReport published 3 May 2023 · Last inspected 22 March 2023
Inspectors found that people receiving personal care were generally kept safe, supported with their medicines, and treated kindly by staff who had the training they needed. The management team was described as responsive and open when mistakes happened, and staff felt supported and able to raise concerns. The report rated the service as requires improvement, mainly because records on staffing levels, consent, and individual care planning were not adequate.
- Staff were recruited appropriately and trained to recognise different types of abuse, and people were protected from avoidable harm.
- People received medicines support from staff who prompted and reminded them in line with their individual plans.
- Staff followed the provider's infection prevention and control policy, and accidents and incidents were reviewed to identify learning.
- People experienced caring relationships with staff who were kind, respected their privacy and dignity, and a positive culture was promoted by managers who were readily available to staff.
- The provider could not supply documentation showing there were enough staff to meet people's needs safely.
- Records did not show that consent to care had been sought in line with the Mental Capacity Act, and support was not always given in the way that gave people the most choice and control.
- Care plans did not contain all the information needed to provide individualised care, and records did not show that people and their relatives had been involved in planning that care.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Superb Healthcare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Superb Healthcare is backed by a local NHS health network. The nearest A&E is Royal Berkshire Hospital, 3.3 miles away. The local GP practice is WESTWOOD ROAD SURGERY, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Reading
Information last reviewed October 2026.
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