Home care agency

Panacea Care Services

Home care agency in Reading, West Berkshire

Panacea Care Services

Home care agency in Reading, West Berkshire

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address5 Bowfell Close, Tilehurst, Reading, RG31 6QR

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About

Panacea Care Services is a home care agency based in Reading, Berkshire, providing care and support to people in their own homes. The agency supports older people over 65, younger adults, people with dementia, physical disabilities and sensory impairment. It was rated Good by the Care Quality Commission in 2021, with an Outstanding rating for Responsiveness to people's needs.

The agency holds Good ratings across Safe, Effective, Caring and Well-led domains of care. Dementia care is a particular focus for Panacea Care Services.

What inspectors found

CQC: Good

Report published 10 June 2021 · Last inspected 20 April 2021

Panacea Care Services is a domiciliary service providing personal care to seven people, including older adults, people living with dementia, and people with sensory or physical disabilities. Inspectors found that people had consistent relationships with their designated staff, who were described as going well beyond what was expected, and that care was centred on each person's individual needs. Staff were described as kind and respectful, supporting people's independence, and the registered manager was described as visible and well informed.

Strengths noted
  • People received continuity of care from designated staff, which made them feel safe, and staff were trusted to protect them from harm.
  • End of life care was judged outstanding, with a focus on comfort and dignity, and staff supported the people important to the person who was dying.
  • Medicines were managed safely, and the registered manager kept people and staff informed about changing infection control guidance during the pandemic.
  • The registered manager provided clear, direct leadership, and the service had robust systems for supervision, spot checks, complaints and quality monitoring.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital4.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Panacea Care Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Panacea Care Services is backed by a local NHS health network. The nearest A&E is Royal Berkshire Hospital, 4 miles away. The local GP practice is TILEHURST VILLAGE SURGERY, 0.6 miles away.

Nearest hospital · A&E
Royal Berkshire Hospital · 4 mi
Nearest GP
TILEHURST VILLAGE SURGERY · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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