Home care agency
Sunshine Care Agency
Home care agency in Croydon
Sunshine Care Agency
Home care agency in Croydon
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Sunshine Care Agency is a home care agency based in Croydon, south London, providing care and support in people's own homes. Its services include live-in arrangements, respite care, overnight care, dementia care and support for people with learning disabilities. Registered nurses, healthcare assistants and support workers can be booked occasionally or on a continuing basis, around the clock, every day of the week. Staff follow each person's care plan and work in partnership with the people they support.
The agency supports people living with dementia, older people, younger adults, people with physical disabilities, people with sensory impairment and people with learning disabilities. The Care Quality Commission rates it Requires Improvement overall (report published 2023). It is rated Good for Caring and Requires Improvement for Safe, Effective, Responsive and Well-led.
What inspectors found
CQC: Requires improvementReport published 18 April 2023 · Last inspected 28 February 2023
Inspectors found that the agency provides personal care to a small number of people in their own homes, funded through direct payments. People and their relatives were happy with the support, and said staff understood their needs and helped them feel safe. Staff described enjoying their work and feeling appreciated, and inspectors noted that the shortcomings they found did not directly affect the care people received.
- People and relatives described care that is tailored to them and makes them feel like individuals.
- Regular staff who speak people's first language help communication and respect their cultural needs.
- Staff observe people before starting care to learn how they like to be supported and feel comfortable.
- People and relatives described the management team as approachable, flexible and willing to do more than required.
- Risks to people were assessed, but the control measures and clear guidance staff should follow were not clearly recorded.
- Care plans and risk assessments need more detail, including on diabetes management, communication and decision making.
- Formal records were not always kept, although people, relatives and staff confirmed that regular checks take place.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Sunshine Care Agency will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Sunshine Care Agency is backed by a local NHS health network. The nearest A&E is Croydon University Hospital, 1.8 miles away. The local GP practice is BIRDHURST MEDICAL PRACTICE, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Croydon
Information last reviewed October 2026.
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