Blue Cross Healthcare Service Limited

Home care agency in Croydon

CQC GoodDementiaNursing
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressOffice 9E, Southbridge Square, Southbridge Place, Rathbone Square, Croydon, CR0 4HA

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About

Blue Cross Healthcare Service Limited is a home care agency that provides care and support in people's own homes. Its office is in Croydon, Greater London, and its main care focus is dementia. The agency supports people living with dementia, older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairments or learning disabilities.

The Care Quality Commission rated the agency Good overall in its report published in 2021. It was also rated Good for each of the five key questions: safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 25 November 2021 · Last inspected 14 October 2021

Inspectors found that people using this domiciliary service in their own homes were safe and well supported, with risk assessments described as detailed and personalised. Staff were said to know people well, to plan and review care as needs changed, and to communicate patiently, including with people who have communication difficulties. People and relatives described the service as well led, with a manager who welcomed feedback and handled complaints promptly.

Strengths noted
  • Staff are trained in safeguarding and know how to raise concerns
  • Risk assessments are detailed, personalised and mitigate risks well
  • Staff know people's likes, dislikes and dietary needs, and treat them with dignity and respect
  • The registered manager is visible, welcomes feedback and deals with complaints quickly and professionally

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Nursing

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital1.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Blue Cross Healthcare Service Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Blue Cross Healthcare Service Limited is backed by a local NHS health network. The nearest A&E is Croydon University Hospital, 1.5 miles away. The local GP practice is CROYDON SAS, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Croydon University Hospital · 1.5 mi
Nearest GP · CQC Good
CROYDON SAS · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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