StellarCare NW HQ
Home care agency in Ellesmere Port, Cheshire West and Chester
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About
StellarCare NW HQ is a home care agency that provides care and support in people's own homes. Its office is in Ellesmere Port, Cheshire, and it works in the town and surrounding areas of Cheshire. The agency focuses on dementia care and supports older people, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairments or learning disabilities. An in-house nurse oversees every care plan, providing clinical input, early health assessments and direct links with GPs and specialists, with the aim of helping to prevent hospital admissions. The Care Quality Commission rated the agency Good overall in its 2022 report, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions.
What inspectors found
CQC: GoodReport published 30 May 2022 · Last inspected 17 May 2022
Inspectors describe StellarCare NW HQ, a nurse-led domiciliary care agency in Ellesmere Port and Cheshire, as providing care to people in their own homes, with 22 people using the service at the time. Staff were recruited safely, received thorough induction and training, and people said staff were kind, caring and respected their privacy and dignity. Care plans and risk assessments were detailed, reviewed regularly, and reflected individual needs, and medicines were handled safely by trained, competency-checked staff.
- Safe recruitment and staffing levels judged sufficient for people's needs
- Thorough induction and a mix of e-learning and classroom training
- Safeguarding arrangements in place and staff understood how to raise concerns
- Detailed, regularly reviewed care plans and risk assessments, and safe medicines support
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Gallery
What home care costs
Estimated typical UK ranges — StellarCare NW HQ will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
StellarCare NW HQ is backed by a local NHS health network. The nearest A&E is Countess of Chester Hospital, 6.1 miles away. The local GP practice is WESTMINSTER SURGERY, 1.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Ellesmere Port
Information last reviewed October 2026.
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