Making Space

Hollymere

Home care agency in Ellesmere Port, Cheshire West and Chester

CQC GoodDementia
AddressHollymere, New Grosvenor Road, Ellesmere Port, CH65 2HH

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About

Hollymere is a home care agency operated by Making Space, based in Ellesmere Port, Cheshire. It provides care and support to people in their own homes, with a specialist focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities or sensory impairment.

Hollymere was rated Good by the Care Quality Commission in 2023, receiving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 28 March 2023 · Last inspected 16 March 2023

Inspectors found that Hollymere, an extra care service with 71 apartments and 59 people using it at the time of inspection, provides largely positive everyday care. People felt safe, staff understood how to protect them from abuse, and people were treated with kindness and respect. Medicines, infection control, care planning and working with external agencies were also found to be in order.

Strengths noted
  • People felt safe and staff understood how to protect them from abuse
  • Care was delivered with kindness and respect, and privacy and dignity were upheld
  • Medicines were managed safely and personalised care plans were in place
  • Staff received appropriate training and their competency was checked
Areas to improve
  • Recruitment was ongoing, with the service relying on consistent agency staff in the meantime
  • Some people spoken with did not feel the service was well-led

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital5.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysSparse

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Hollymere will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hollymere is backed by a local NHS health network. The nearest A&E is Countess of Chester Hospital, 5.3 miles away. The local GP practice is WESTMINSTER SURGERY, 0.4 miles away.

Nearest hospital · A&E
Countess of Chester Hospital · 5.3 mi
Nearest GP
WESTMINSTER SURGERY · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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