Home care agency
Caring Alternatives
Home care agency in Ellesmere Port, Cheshire West and Chester
Caring Alternatives
Home care agency in Ellesmere Port, Cheshire West and Chester
Operated by Caring Alternatives
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About
Caring Alternatives is a privately owned home care agency based in Ellesmere Port, Cheshire. It supports people to live in their own homes, with care arranged from one-hour visits through to round-the-clock support, seven days a week. Care packages are shaped around each person's wishes, helping them stay as independent as possible. The agency focuses on dementia and also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities.
The agency was founded by Margaret Swanson, a former NHS nurse with senior clinical and management experience, and Lorrane Taylor joined her, bringing a background in finance and administration. Day-to-day running is overseen by Registered Manager Joanne Pierce. The Care Quality Commission rates Caring Alternatives Good overall, with Good ratings for safe, effective, caring, responsive and well-led (report published 2022).
What inspectors found
CQC: GoodReport published 23 August 2022 · Last inspected 2 August 2022
Inspectors found that the service provides personal care to six people in supported living settings with 24/7 support. Staff know people's needs and preferences well, and care is tailored to each person, with people encouraged to pursue their chosen activities and to be as independent as possible. The report describes an open, transparent culture led by an experienced management team that is visible to people, and says people feel safe with staff.
- Care is tailored to each person, and staff know individual needs and preferences well.
- People are supported to take part in the activities they choose and to build their independence, including positive risk-taking in the home and the wider community.
- Dignity, privacy and human rights are consistently upheld, and people feel safe with the staff team.
- The management team has experience supporting people with learning disabilities or autism, is visible to people using the service, and staff feel supported by them.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAmple
- Retail ShoppingPlentiful
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Caring Alternatives will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Caring Alternatives is backed by a local NHS health network. The nearest A&E is Countess of Chester Hospital, 3.8 miles away. The local GP practice is WHITBY HEALTH PARTNERSHIP, 0.8 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Caring Alternatives
Caring Alternatives is one of 2 services run by Caring Alternatives on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Ellesmere Port
Information last reviewed October 2026.
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