Home care agency

Start Service - Newark and Bassetlaw Locality

Home care agency in Newark, Nottinghamshire

Nottinghamshire County Council

Start Service - Newark and Bassetlaw Locality

Home care agency in Newark, Nottinghamshire

Operated by Nottinghamshire County Council

CQC Good
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressWelbeck House, Darwin Drive, Sherwood Energy Village, New Ollerton, Newark, NG22 9FF

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About

Start Service - Newark and Bassetlaw Locality is a home care agency run by Nottinghamshire County Council, based in Newark, Nottinghamshire. It provides care and support delivered in people's own homes for older people aged 65 and over, younger adults under 65, and people with physical disabilities.

The agency was rated Good by the Care Quality Commission in 2019, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 3 July 2019 · Last inspected 17 June 2019

Inspectors found that staff knew each person's care needs and recovery goals, and used that knowledge to offer flexible, responsive support that improved people's quality of life. Staff were described as kind and attentive, with a clear focus on helping people become independent again. Inspectors also noted that staffing levels, training, and teamwork supported the service's day-to-day care.

Strengths noted
  • Staff understood individual needs and reablement goals and gave flexible, responsive support
  • Staff were kind and attentive and focused on helping people regain independence
  • Training, supervision and staffing levels were sufficient to meet people's needs, and staff communicated well with each other and with outside services
  • The registered manager was described as supportive, and the provider had acted on the areas for improvement from the previous inspection
Areas to improve
  • Inspectors recommended changes to the format of the provider's risk assessment forms, although individual risk assessments were reviewed and kept up to date

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital9.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Start Service - Newark and Bassetlaw Locality will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Start Service - Newark and Bassetlaw Locality is backed by a local NHS health network. The nearest A&E is Bassetlaw Hospital, 9 miles away. The local GP practice is MIDDLETON LODGE PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Bassetlaw Hospital · 9 mi
Nearest GP · CQC Good
MIDDLETON LODGE PRACTICE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Nottinghamshire County Council

Start Service - Newark and Bassetlaw Locality is one of 5 services run by Nottinghamshire County Council on AskBart. See how the group's services are rated and where it operates.

See all 5 Nottinghamshire County Council listings →

Information last reviewed October 2026.

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