Home care agency
Helping Hands Team
Home care agency in Newark, Nottinghamshire
Helping Hands Team
Home care agency in Newark, Nottinghamshire
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Helping Hands Team is a home care agency that provides care and support in people's own homes, helping clients stay independent. It says it supports people recovering from an accident, living with a long-term illness or finding mobility difficult, and it tailors a support plan to each person. Dementia is its main care focus, and it supports older people aged 65 and over, younger adults, people with physical disabilities and people with mental health needs.
Listed services include personal care, medication administration, overnight care, household cleaning, shopping, social inclusion, recreation and travel, family support, learning disability support and support at a day centre. The agency is based in Newark, Nottinghamshire. It is rated Good overall by the Care Quality Commission, with Good ratings for safety, effectiveness, caring, responsiveness and leadership, in a report published in 2020.
What inspectors found
CQC: GoodReport published 5 February 2020 · Last inspected 17 January 2020
Inspectors found that people receiving personal care from this home-care agency in Retford, which was supporting 14 people in their own homes, feel safe and are looked after by a small, consistent team of staff who know them well. Staff were described as kind and respectful, involve people in decisions about their care, and are trained to meet individual needs. The report gives an overall rating of Good, the same as at the previous inspection in 2017, but states that the provider needs to make improvements, without specifying the areas in this summary.
- People and their relatives said they felt safe when receiving care and support.
- A small, stable group of staff know people well, which helps relationships develop.
- Staff treat people with kindness and respect and involve them in decisions about their care.
- Safe recruitment, governance and quality assurance procedures are in place, and the provider plans changes well in advance.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Helping Hands Team will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Team is backed by a local NHS health network. The nearest A&E is Bassetlaw Hospital, 8.9 miles away. The local GP practice is MIDDLETON LODGE PRACTICE, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Newark
Information last reviewed October 2026.
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