Home care agency

St Helena Care and Support Limited

Home care agency in Colchester, Essex

St Helena Care and Support Limited

Home care agency in Colchester, Essex

Operated by Radfield Home Care

CQC GoodDementia
AddressMyland Hall, Barncroft Close, Colchester, CO4 9JU

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About

St Helena Care and Support Limited is a home care agency based in Colchester, Essex, providing care and support in people's own homes. The agency supports older people, younger adults and those with dementia, physical disabilities and sensory impairment. It was rated Good by the Care Quality Commission in 2023, achieving Good grades across all five key-question areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 9 May 2023 · Last inspected 29 March 2023

Inspectors found that people using this domiciliary care service in Colchester felt safe and valued their care workers, who they described as skilled, kind and respectful of privacy and dignity. Medicines were managed safely with regular checks, and staff were trained to meet people's needs and felt supported by the registered manager. Care plans were built around each person's individual needs and choices, and the service was described as well run and open to improvement.

Strengths noted
  • People felt safe and had confidence in care workers' knowledge and skills
  • Medicines were managed safely, with audits used to catch errors and reduce repeats
  • Care plans were personalised, and people were involved in their own assessments
  • Staff felt supported and listened to by the registered manager

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital0.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingLimited
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — St Helena Care and Support Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

St Helena Care and Support Limited is backed by a local NHS health network. The nearest A&E is Colchester Hospital, 0.7 miles away. The local GP practice is HIGHWOODS SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Colchester Hospital · 0.7 mi
Nearest GP · CQC Good
HIGHWOODS SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Radfield Home Care

St Helena Care and Support Limited is one of 32 services run by Radfield Home Care on AskBart. See how the group's services are rated and where it operates.

See all 32 Radfield Home Care listings →

Information last reviewed October 2026.

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