Familya Care Services Ltd

Home care agency in Colchester, Essex

Operated by Familya Care Services

CQC GoodDementia
AddressSuite 4, Oyster House, Severalls Lane, Colchester, CO4 9PD
Registered managerDenilyn Ria Lozares Almojuela and Maria Teresa Lara Manzano

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About

Familya Care Services Ltd is a privately owned, independent home care agency based in Colchester, Essex. It provides care and support in people's own homes, with a particular focus on dementia. Each service is tailored to the individual needs of the people it supports, with the aim of helping them stay independent and supporting their overall well-being. The agency is run by a board of six directors, who have years of experience in domiciliary care.

The agency supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders. The Care Quality Commission rates Familya Care Services Good overall, with Good ratings for safe, effective, caring, responsive and well-led. The report was published in 2021.

What inspectors found

CQC: Good

Report published 11 August 2021 · Last inspected 6 July 2021

Inspectors found that this newly registered home care service, which supports around 14 people in their own homes near Braintree, Colchester and Chelmsford, gives people a regular team of staff who arrive on time and stay for the agreed visit length. Medicines are managed well, staff are trained and checked, and people are supported to make their own choices and eat a balanced diet. The service was described as kind and respectful, with a registered manager who knows people well.

Strengths noted
  • Continuity of care from a regular team, with visits planned in advance and reliable timekeeping
  • Effective medicines management, with staff competency checked at regular intervals
  • Thorough assessments and detailed care plans, with a kind, respectful staff team
  • Regular satisfaction surveys and close oversight by the registered manager through supervisions and spot checks
Areas to improve
  • Quality assurance systems are described as only partly in place, with plans to develop them further

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital1.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtSparse
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Familya Care Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Familya Care Services Ltd is backed by a local NHS health network. The nearest A&E is Colchester Hospital, 1.2 miles away. The local GP practice is BLUEBELL SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Colchester Hospital · 1.2 mi
Nearest GP · CQC Good
BLUEBELL SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Familya Care Services

Familya Care Services Ltd is one of 2 services run by Familya Care Services on AskBart. See how the group's services are rated and where it operates.

See all 2 Familya Care Services listings →

Information last reviewed October 2026.

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