Home care agency
Southways Group Ltd
Home care agency in Benfleet, Essex
Southways Group Ltd
Home care agency in Benfleet, Essex
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Southways Group Ltd is a home care agency based in Benfleet, Essex, providing care and support delivered in people's own homes. The agency supports older people aged 65 and over, younger adults, people with mental health needs, learning disabilities, and those with substance misuse support needs.
Southways Group Ltd was rated Good by the Care Quality Commission in 2021, with Good grades across all five key-question areas: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 16 June 2021 · Last inspected 12 May 2021
Inspectors found that the five people receiving personal care from this service are supported by a consistent, reliable team who know them well and treat them with dignity, kindness and respect for their independence. Care plans reflect people's routines, preferences and needs. The report says the provider has made improvements since the previous inspection, including to its quality checks and oversight, and is no longer in breach of the regulations.
- Rotas are arranged so people see the same team of staff, which helps relationships develop and last.
- Staff understand safeguarding procedures and know how to raise concerns and report incidents.
- Medicines support, infection prevention and control and access to personal protective equipment were found to be adequate, and staffing levels and recruitment were judged sufficient.
- Staff support people with meals and healthcare, and work closely with other professionals to meet health needs.
- Conversations with people about their end-of-life wishes were still ongoing, with information recorded at each person's pace, and the manager was seeking training so staff could explore these wishes with people.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseAdequate
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — Southways Group Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Southways Group Ltd is backed by a local NHS health network. The nearest A&E is Southend Hospital, 4.3 miles away. The local GP practice is THE HOLLIES, 1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Benfleet
Information last reviewed October 2026.
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