Premier Care
Home care agency in Benfleet, Essex
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- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Premier Care is a home care agency that provides care and support in people's own homes. Its office is in Benfleet, Essex. The agency focuses on dementia-related needs and recognises the particular challenges faced by people with dementia symptoms and those close to them. It also supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairments or learning disabilities, including those who find everyday tasks difficult because of illness, injury or disability. Its End of Life care team receives specific training, and the agency offers help to people leaving hospital.
The Care Quality Commission rates Premier Care Good overall, with Good grades for the Safe, Effective, Caring, Responsive and Well-led key questions, based on a report published in 2023.
What inspectors found
CQC: GoodReport published 19 April 2023 · Last inspected 28 March 2023
Inspectors found that this domiciliary care agency, which supports 291 people in their own homes including an enablement service for people leaving hospital, delivers mostly positive everyday care. Staff were described as largely positive, with enough appropriately skilled staff to keep people safe, and people supported to keep as much choice and control as possible. The report also notes the provider's effort to support people with a learning disability and autistic people in a person-centred way.
- Feedback from people and their representatives about the culture of the service and the care provided was largely positive
- Risk assessments and care plans were personalised and gave staff detailed guidance on supporting people safely
- Medicines were handled safely and as prescribed, and infection risk was minimised
- Concerns from the previous inspection had been resolved, and recruitment processes had improved
- Senior staff were still working to ensure all staff felt able to speak out when they had concerns
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysSparse
Gallery
What home care costs
Estimated typical UK ranges — Premier Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Premier Care is backed by a local NHS health network. The nearest A&E is Southend Hospital, 3.2 miles away. The local GP practice is THE HOLLIES, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Benfleet
Information last reviewed October 2026.
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