Southern Family Care Ltd

Southern Family Care Ltd

Home care agency in Colchester, Essex

CQC Good
Address5 Seaview Avenue, West Mersea, Colchester, CO5 8HE

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About

Southern Family Care Ltd is a family-run home care agency providing care and support in people's own homes across Hertfordshire and Essex, with its office in Colchester. Working within local communities, it aims to help people live independently, and it builds person-centred care plans with clients and the people close to them. Services can be arranged through self-directed support and direct payment schemes, and privately for direct care or top-up services.

The agency is regulated by the Care Quality Commission and was rated Good overall in its 2020 report, with Good ratings across all five key questions. It supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse or eating disorders.

What inspectors found

CQC: Good

Report published 15 April 2020 · Last inspected 28 February 2020

Inspectors found that a domiciliary agency providing personal care to three young people was rated good at its planned inspection. Staff were described as kind and attentive, and families felt there were enough staff, staff were trained and supported, and safety was prioritised. The report notes that governance systems were used effectively and that people were involved in planning their care.

Strengths noted
  • Staff were described as kind, friendly and attentive to people's needs
  • Staffing levels were felt to be sufficient, and staff were trained and well supported
  • Regular checks and governance systems were in place and used effectively
  • People were involved in planning their care and supported to have choice and control

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital9.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseAdequate
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Southern Family Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Southern Family Care Ltd is backed by a local NHS health network. The nearest A&E is Colchester Hospital, 9 miles away. The local GP practice is WEST MERSEA SURGERY, 0.5 miles away.

Nearest hospital · A&E
Colchester Hospital · 9 mi
Nearest GP
WEST MERSEA SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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