Home care agency

Southampton

Home care agency in Southampton

Southampton

Home care agency in Southampton

CQC GoodDementia
AddressUnit 3, City Commerce Centre, Marsh Lane, Southampton, SO14 3EW

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About

Southampton is a home care agency based in Southampton, Hampshire, providing care and support to people in their own homes. It supports older people, younger adults, and people with dementia, physical disabilities and learning disabilities. The agency is rated Good by the Care Quality Commission, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 30 September 2022 · Last inspected 31 August 2022

Tailor Care in Southampton provides personal care to a small number of people in their own homes. Inspectors found that people receive consistent, good-quality care that fits their needs, and that staff are caring and managers are approachable. The provider has kept the service small on purpose, with senior leaders closely involved in its day-to-day running.

Strengths noted
  • People said the care they receive is consistent, good quality, and matched to their needs.
  • Staff were described as caring and friendly, and managers were visible and easy to reach.
  • Care plans set out people's abilities and how to support their independence, dignity and respect, and they are reviewed with people as their needs change.
  • Systems are in place for gathering feedback, handling complaints, protecting people from abuse and harm, and sharing learning from incidents with staff.
Areas to improve
  • At the time of inspection the service had very few active care staff.
  • The registered manager and managing director carry out a significant share of the care calls, which the report notes as part of how the service is run.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital2.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Southampton will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Southampton is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 2.9 miles away. The local GP practice is SOUTHAMPTON SEA CITY PARTNERSHIP, 0.4 miles away.

Nearest hospital · A&E
Southampton General Hospital · 2.9 mi
Nearest GP
SOUTHAMPTON SEA CITY PARTNERSHIP · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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