Southvale Care
Home care agency in Southampton
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About
Southvale Care is a home care agency based in Southampton, Hampshire, providing care and support in people's own homes. Dementia is its stated care focus, and it also supports older people, younger adults and people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse or eating disorders. Its care is tailored to each person, with the aim of helping them live a fulfilling life in their own homes and local communities.
Southvale Care is regulated by the Care Quality Commission. Its most recent report, published in 2022, rated it Good overall, with Good ratings for the safe, effective, caring and responsive key questions. The well-led key question was rated Requires Improvement.
What inspectors found
CQC: GoodReport published 14 November 2022 · Last inspected 4 October 2022
Southvale Care is a home care agency in Southampton that supports 48 people in their own homes, including people living with dementia, mental health needs or learning disabilities. Feedback from people and relatives describes staff as kind and respectful, and staff said they feel supported by the registered manager. The service was rated good overall at its first inspection.
- The registered manager was described as professional, committed to supporting people and staff, and easy to reach.
- Staff were trained for their roles, and extra training was sought when people had individual needs.
- Medicines were handled by staff assessed as competent, and arrangements were in place for as-needed medicines.
- Care plans recorded people's life histories, diagnoses and important relationships, and the provider adapted care flexibly, according to feedback from the local authority.
- Some governance records, including parts of medicines management and moving and handling plans, were not consistently detailed or complete.
- Two required notifications were not sent to the regulator.
- Recruitment practices should be reviewed so that they are applied more consistently.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Southvale Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Southvale Care is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 2.8 miles away. The local GP practice is SOUTHAMPTON SEA CITY PARTNERSHIP, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Southampton
Information last reviewed October 2026.
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