Solution2care Services Limited
Home care agency in Oldbury, Sandwell
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Solution2care Services Limited? Manage this listing free.
About
Solution2care Services Limited is a home care agency based in Oldbury, Sandwell, in the West Midlands. It provides care and support in people's own homes around the clock, seven days a week, with the aim of helping people stay at home through person-centred, reliable and flexible care. Dementia is its main care focus, and it supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments, learning disabilities and eating disorders.
The Care Quality Commission rated the agency Requires Improvement overall in its 2024 report. Its key-question ratings are Good for effective and caring services, and Requires Improvement for safe, responsive and well-led services.
What inspectors found
CQC: Requires improvementReport published 21 February 2024 · Last inspected 11 December 2023
Inspectors found that staff know people's care needs well, that there are enough staff to support people, and that care calls are often made by the same staff so they can get to know each person. People and relatives said they know how to raise concerns and feel listened to, and people are supported to make choices in the least restrictive way. The report rates the service as requires improvement and says the provider remains in breach of regulations, although improvements have been made since the last inspection.
- A written policy against physical restraint is now in place, addressing concerns from the previous inspection.
- Staff are described as knowledgeable about the care needs of the people they support.
- Recording, investigating and learning from complaints has improved, and people and relatives feel more confident that their concerns will be addressed.
- People who cannot read their care plans can have them read aloud to them.
- One incident was not recognised as needing a safeguarding alert to the local authority, so systems for identifying safeguarding concerns still need to be strengthened.
- Some care files do not give staff enough detailed guidance on supporting people with specific needs, and some risk assessments lack sufficient guidance for staff; improvement of care files is still in progress.
- Records of people's cultural needs vary considerably in how much detail they contain.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Solution2care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Solution2care Services Limited is backed by a local NHS health network. The nearest A&E is Midland Metropolitan University Hospital, 2.1 miles away. The local GP practice is HILL TOP MEDICAL CENTRE, 0.4 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Oldbury
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Solution2care Services Limited, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Solution2care Services Limited?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.