Home care agency
Sandwell Community Caring Trust
Home care agency in Oldbury, Sandwell
Sandwell Community Caring Trust
Home care agency in Oldbury, Sandwell
Operated by The Sandwell Community Caring Trust
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Sandwell Community Caring Trust is a retirement-living service in Oldbury, West Midlands. The home supports older people aged 65 and over, younger adults under 65, and people with learning disabilities. It was rated Requires Improvement overall by the Care Quality Commission in 2022, with the Safe and Well-led key questions rated Requires Improvement, while Effective, Caring and Responsive were rated Good.
What inspectors found
CQC: Requires improvementReport published 14 March 2022 · Last inspected 8 February 2022
Inspectors found that this charity-run home care service in West Bromwich, which supports 150 people with a learning disability or autism in their own homes, generally delivers personalised, responsive care. Staff were described as knowing people well, and many people and relatives spoke very positively about the support they receive. The overall rating improved from inadequate to requires improvement, and the service is no longer in special measures.
- People are helped to pursue hobbies, outings and holidays of their own choosing
- Staff understand individual needs and respond to them with personalised support
- Most people and relatives spoke highly of the care, and most said they feel safe
- Staff know how to recognise and report abuse, and the service works well with other agencies to protect people
- During the COVID-19 pandemic, staff who had tested positive were allowed to isolate with people in their homes, leaving staff working without breaks and not everything possible was done to reduce the risk of infection
- Some care plans contained conflicting guidance, so it was not always clear which instructions staff should follow
- Governance has not improved enough, a breach of safe care and treatment was found, and the learning culture needs to be more firmly embedded, including involving other professionals in decisions
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseAmple
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldSparse
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Sandwell Community Caring Trust will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Sandwell Community Caring Trust is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital Birmingham, 2.2 miles away. The local GP practice is RIDGACRE HOUSE SURGERY, 0.4 miles away, rated ‘Outstanding’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of The Sandwell Community Caring Trust
Sandwell Community Caring Trust is one of 4 services run by The Sandwell Community Caring Trust on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Oldbury
Information last reviewed October 2026.
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