Home care agency
Simplified Staffing Limited Highland House
Home care agency in Mitcham, Merton
Simplified Staffing Limited Highland House
Home care agency in Mitcham, Merton
Operated by Simplified Staffing
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Simplified Staffing Limited Highland House is a home care agency based in Mitcham, Merton, Greater London. It provides care and support delivered in people's own homes, with a focus on dementia care. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, sensory impairment and learning disabilities.
The agency was rated Good by the Care Quality Commission in 2023, with Good ratings across all key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 2 June 2023 · Last inspected 16 May 2023
Inspectors found that this domiciliary care agency, which supported 25 people in their own homes, had made clear improvements since the previous inspection. People said care was now more reliable, with a consistent group of familiar staff, and they described office managers as approachable. Staff were described as kind and caring, and people were treated with dignity and respect.
- Care visits are now well coordinated, with people usually seeing the same familiar staff who understand their needs and risks
- New staff are now thoroughly checked for fitness and suitability before starting work
- Medicines are well organised and people receive their prescribed medicines on time
- Electronic systems and a new quality assurance role have strengthened oversight, and the provider now meets legal requirements
- Earlier problems with staff not turning up for visits were raised by some people, and the report indicates these had to be resolved before the service improved
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Simplified Staffing Limited Highland House will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Simplified Staffing Limited Highland House is backed by a local NHS health network. The nearest A&E is St George's Hospital, 1.5 miles away. The local GP practice is CRICKET GREEN MEDICAL PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Simplified Staffing
Simplified Staffing Limited Highland House is one of 3 services run by Simplified Staffing on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Mitcham
Information last reviewed October 2026.
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