Best At Home (1) Southerton House
Home care agency in Mitcham, Merton
Operated by Best At Home Domiciliary Care Services
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Best At Home (1) Southerton House is a home care agency based in Mitcham, providing care and support to people in their own homes. The agency supports older people, younger adults and those living with dementia, physical disabilities, mental health conditions and learning disabilities.
The agency was rated Good by the Care Quality Commission in 2023, achieving Good grades across all five key-question areas: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 19 June 2023 · Last inspected 5 June 2023
Inspectors found that people receiving personal care at home from this agency generally got safe, good-quality support from a consistent, punctual group of staff who knew their routines well. People said the service had improved over the previous year and described staff as respectful and caring. The provider had introduced electronic systems to monitor staff timekeeping, record keeping and medicines management.
- Care visits are carried out by a stable group of punctual staff who are familiar with each person's needs and daily routines.
- Staff know how to protect people from avoidable harm, recruitment checks on new care staff are thorough, and people receive their medicines when they should.
- Care plans are detailed, person-centred, and regularly assessed and reviewed, and the provider works closely with other health and social care professionals.
- A new quality assurance and compliance manager role has been created to oversee the provider's updated monitoring and scrutiny systems.
- Not everyone was complimentary about how the office-based managers lead the service, although most people and staff were.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Best At Home (1) Southerton House will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Best At Home (1) Southerton House is backed by a local NHS health network. The nearest A&E is St George's Hospital, 1.5 miles away. The local GP practice is CRICKET GREEN MEDICAL PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Best At Home Domiciliary Care Services
Best At Home (1) Southerton House is one of 3 services run by Best At Home Domiciliary Care Services on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Mitcham
Information last reviewed October 2026.
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