Welltower
Sheraton Court
Residential care home in Hartlepool
Operated by HC-One
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Sheraton Court is an 80-bed care home in Hartlepool, North East England, operated by Welltower. It provides residential care and specialist dementia support for older people with dementia and physical disabilities.
The home was rated Good by the Care Quality Commission in 2023, with an Outstanding grade for Caring. It achieved Good ratings across Safe, Effective, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 5 July 2023 · Last inspected 1 June 2023
Inspectors found that people felt safe in the home and that staff were friendly, approachable and caring, with enough staff available when needed. The home was described as clean, medicines were managed safely, and risks were well handled. Inspectors also said the home was well led, with regular audits and consultation with people, relatives and staff.
- People and relatives described staff as caring and felt safe
- Staffing levels were judged sufficient to meet people's needs
- Infection control and cleanliness were well maintained
- Quality assurance, audits and feedback processes were effective
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseAdequate
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
Local crime statistics
645 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Hartlepool council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £875 |
| 2025 | £917 |
What Hartlepool council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Sheraton Court is backed by a local NHS health network. The nearest A&E is University Hospital of North Tees, 9.8 miles away. The local GP practice is HART MEDICAL PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Hartlepool
Local clubs, charities and support groups that help older residents stay active and connected.
Hartlepool Carers
To promote any charitable purpose for the benefit of any benefit of any unpaid Carer who may look after the elderly, sick or people with a disability living or located in the borough of Hartlepool…
Part of HC-One
Sheraton Court is one of 247 homes run by HC-One on AskBart. See how the group's homes are rated and where it operates.
More care homes near Hartlepool
Information last reviewed October 2026.
Reviews from families
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