Charlotte Grange Care Home

Residential care home in Hartlepool

Operated by Park Homes (UK)

CQC Good46 bedsDementiaResidential
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressCharlotte Grange, Flaxton Street, Hartlepool, TS26 9JY
Beds46

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About

Charlotte Grange Care Home is a 46-bed residential care home in Hartlepool, North East England, providing care for older people and those with dementia. The home is registered to deliver residential and dementia-specialist care, and was rated Good by the Care Quality Commission in 2023 across all key questions: Safe, Effective, Caring, Responsive and Well-led.

The home supports residents requiring ongoing care and specialist dementia support in a community setting in the North East.

What inspectors found

CQC: Good

Report published 22 May 2023 · Last inspected 27 February 2023

Inspectors rated the home good, with people, relatives and health professionals describing staff as kind and caring. The report says people felt safe, that risks were well managed, that there were enough staff, and that medicines and infection control were handled properly. Care is personalised around people's wishes, faith and communication needs, and the home offers a range of activities and community links.

Strengths noted
  • Staff are described as very kind and caring, and people say they feel safe and comfortable
  • Medicines are safely managed and infection control follows government guidance, with rooms and shared areas described as clean
  • Care plans are person-centred, and people are supported with nutrition, health care and their chosen faith
  • The home is well managed, with regular audits and consultation with people, relatives and staff

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia
Older people (65+)

Food hygiene rating

Very good

Food Standards Agency · inspected June 2025

What's nearby

GP surgery300 m
A&E: University Hospital of North Tees8.5 miles
Pub or bar200 m
  • Set back from main road noise
  • Fire station about 500 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

645 recorded crimes in the local area (April 2026)

Top categories:

Violent crime35%
Anti-social behaviour15%
Shoplifting14%
Criminal damage & arson8%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Hartlepool council pays.

Care fee trajectory

Indicative weekly fee by year, against what Hartlepool pays care homes.
YearCouncil rate (per week)
2024£875
2025£917

What Hartlepool council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Charlotte Grange Care Home is backed by a local NHS health network. The nearest A&E is University Hospital of North Tees, 8.5 miles away. The local GP practice is BANKHOUSE SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
University Hospital of North Tees · 8.5 mi
Nearest GP · CQC Good
BANKHOUSE SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Hartlepool

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Hartlepool Carers

To promote any charitable purpose for the benefit of any benefit of any unpaid Carer who may look after the elderly, sick or people with a disability living or located in the borough of Hartlepool…

0.3 miles away · Source: Charity Commission (1132951)

Part of Park Homes (UK)

Charlotte Grange Care Home is one of 18 homes run by Park Homes (UK) on AskBart. See how the group's homes are rated and where it operates.

See all 18 Park Homes (UK) listings →

Information last reviewed October 2026.

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