Hill Care Group
Queens Meadow Care Home
Residential care home in Hartlepool
Operated by Hill Care Group
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Queens Meadow Care Home is a 59-bed residential care home in Hartlepool run by Hill Care Group. It provides care for older people, those living with dementia, and people with physical disabilities. The home is rated Good overall by the Care Quality Commission, with Good ratings for effectiveness, care, responsiveness and leadership, though the Safe domain was rated Requires Improvement in the 2022 inspection.
The home is part of Hill Care Group, a larger care provider operating across the North of England. Hill Care homes have achieved Veteran Friendly Framework certification to support ex-service personnel and their families.
What inspectors found
CQC: GoodReport published 30 August 2022 · Last inspected 5 July 2022
Inspectors found that people, some of whom live with dementia, felt safe and spoke warmly of the staff who support them. The home had a calm, relaxed atmosphere, and staff were trained, supervised and attentive to people's eating, drinking and health needs. The service kept its overall good rating.
- People said staff looked after them well and knew what they needed.
- Staff were suitably trained and received regular supervision, and people were supported with nutrition and access to health professionals.
- Infection control practices were embedded in the service and followed current guidance, including for COVID-19.
- Management audits and regular feedback from people and relatives through surveys, meetings and reviews were used to monitor and improve quality.
- Medicines were not always managed safely. The provider had made some improvements, but inspectors said further development was needed and made a recommendation.
- Leadership was in transition at the time of inspection. A newly recruited manager was still working notice in another role, and an interim manager was in post.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
Food hygiene rating
Very good
Food Standards Agency · inspected September 2026
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysPlentiful
Local crime statistics
645 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Hartlepool council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £875 |
| 2025 | £917 |
What Hartlepool council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Queens Meadow Care Home is backed by a local NHS health network. The nearest A&E is University Hospital of North Tees, 7.7 miles away. The local GP practice is MCKENZIE HOUSE SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Hartlepool
Local clubs, charities and support groups that help older residents stay active and connected.
Hartlepool Carers
To promote any charitable purpose for the benefit of any benefit of any unpaid Carer who may look after the elderly, sick or people with a disability living or located in the borough of Hartlepool…
Part of Hill Care Group
Queens Meadow Care Home is one of 32 homes run by Hill Care Group on AskBart. See how the group's homes are rated and where it operates.
More care homes near Hartlepool
Information last reviewed October 2026.
Reviews from families
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