Home care agency
Sapphire Quality Care Agency Limited
Home care agency in Stoke-on-trent
Sapphire Quality Care Agency Limited
Home care agency in Stoke-on-trent
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Sapphire Quality Care Agency Limited is a home care agency based in Stoke-on-Trent, West Midlands. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities.
Sapphire Quality Care Agency Limited was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 26 March 2019 · Last inspected 26 February 2019
Inspectors found that Sapphire Quality Care Agency Limited, a domiciliary service supporting 50 older people, delivers safe, person-centred care. People said staff usually arrived on time and stayed the contracted length of visit, and they described staff as kind, caring and respectful of their dignity. Staff were reported as well trained, supervised and supported, and consent and advocates were handled in line with the rules.
- Safe recruitment and sufficient staffing, with visits usually on time and of the agreed length
- Staff know safeguarding procedures, and medicines are managed safely with training and spot checks
- Care plans are person-centred, reviewed regularly with the person involved, and record nutritional needs that staff meet
- Regular audits and feedback systems lead to service improvements, with complaints well documented
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenPlentiful
- Playing FieldSparse
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Sapphire Quality Care Agency Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Sapphire Quality Care Agency Limited is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 3.2 miles away. The local GP practice is ADDERLEY GREEN SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Stoke-on-trent
Information last reviewed October 2026.
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