Home Care Assist

Home Care Assist

Home care agency in Stoke-on-trent

Operated by Life Plan Solutions

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address19 Park Lane, Fenton, Stoke-on-trent, ST4 3JP

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About

Home Care Assist is a home care agency that provides care and support in people's own homes. Its specialist focus is dementia, and it also supports older people aged 65 and over, younger adults under 65, people with physical disabilities and people with sensory impairment. The agency aims to help each person it supports live as independently and fully as possible, with attention to comfort, dignity and wellbeing. Its team arranges a convenient time to visit, discuss individual needs and explore how support could be tailored.

The agency is based in Stoke-on-Trent, West Midlands. The Care Quality Commission rated it Good overall in its 2020 report, with Good grades for the Safe, Effective, Caring, Responsive and Well-led key questions.

What inspectors found

CQC: Good

Report published 1 April 2020 · Last inspected 10 March 2020

Inspectors found that staff were safely recruited, trained and sufficient in number to give consistent support to the 10 people receiving personal care in their own homes. Medicines, infection control, care planning and nutrition were handled well, and people and their relatives were involved in reviewing their care. Staff were described as caring and compassionate, respecting people's choices, privacy and dignity.

Strengths noted
  • Staff were safely recruited, had the skills and knowledge needed, and there were enough of them to meet people's needs consistently.
  • Care plans and risk management guided staff to provide support that reflected people's needs, preferences and diverse backgrounds.
  • Medicines were managed safely, people were protected from infection, and advice from healthcare professionals was followed.
  • Complaints were acted on, the management team was approachable, and people were supported to make their own choices and maintain control over their lives.
Areas to improve
  • Improvements to ensure lessons are learnt when things go wrong were described as still in progress.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital2.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Home Care Assist will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Home Care Assist is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 2.6 miles away. The local GP practice is GLEBEDALE MEDICAL PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Stoke University Hospital · 2.6 mi
Nearest GP · CQC Good
GLEBEDALE MEDICAL PRACTICE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Life Plan Solutions

Home Care Assist is one of 2 services run by Life Plan Solutions on AskBart. See how the group's services are rated and where it operates.

See all 2 Life Plan Solutions listings →

Information last reviewed October 2026.

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