Home care agency
Routes Healthcare Wirral
Home care agency in Wirral
Routes Healthcare
Routes Healthcare Wirral
Home care agency in Wirral
Operated by Routes Healthcare
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About
Routes Healthcare Wirral is a home care agency based in Wirral, Merseyside. It provides domiciliary care and support in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities and eating disorders.
Routes Healthcare Wirral was rated Good by the Care Quality Commission in 2023. The inspection found the service Effective, Caring, Responsive and Well-led, though it noted that safety required improvement.
What inspectors found
CQC: GoodReport published 6 July 2023 · Last inspected 24 May 2023
Inspectors found that people usually get support from a small, steady group of staff who know them well, and that care plans are shaped around each person's wishes, with input from them and their families. Staff were described as kind and professional, and people said they felt safe and were treated with dignity. Some records, including those for certain hands-on tasks and for decisions made on behalf of people who lack capacity, needed to be more thorough.
- Staff were described as warm, easy to talk to and professional, and people said they were treated with respect.
- Care plans are drawn up with input from people and their relatives, and people's health, diet and wellbeing are reviewed regularly, with referrals made to other professionals when needed.
- Medicines are given by staff who have completed training and had their competence checked, and infection control training and protective equipment are provided.
- Staff receive regular training, supervision and observed practice in the community, and told inspectors they enjoy working for the provider.
- Records of some support, such as repositioning and the application of topical creams, needed to be completed more robustly.
- Best-interest decisions should be clearly recorded when a person is assessed as lacking capacity to make a specific decision.
- Recommendations were made about the management of medicines and risk, and about how people's consent is recorded.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Routes Healthcare Wirral will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Routes Healthcare Wirral is backed by a local NHS health network. The nearest A&E is Royal Liverpool University Hospital, 5.4 miles away. The local GP practice is ORCHARD SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Routes Healthcare
Routes Healthcare Wirral is one of 10 services run by Routes Healthcare on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Wirral
Information last reviewed October 2026.
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