Home care agency

Everbright Home Care Ltd

Home care agency in Wirral

Everbright Home Care Ltd

Home care agency in Wirral

CQC Requires improvementDementia
Address35-37 Eastham Village Road, Eastham, Wirral, CH62 0BL

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About

Everbright Home Care Ltd is a home care agency based in Wirral, Merseyside, providing domiciliary care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and those living with dementia, physical disabilities, mental health conditions and sensory impairment.

The Care Quality Commission rated Everbright Home Care Ltd as Requires Improvement in 2021. The inspection found the Caring and Responsive key questions were rated Good, whilst Safe, Effective and Well-led were rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 29 December 2021 · Last inspected 25 November 2021

Inspectors visited a newly registered home-care agency that supported one person in their own home with personal care. Relatives said they were very happy with the service, found staff communication good, and raised no complaints. Staff spoke positively about the service, but inspectors found gaps in supervision and in oversight of COVID-19 testing.

Strengths noted
  • Relatives described the service as very good and said staff communicated well with them.
  • Staff expressed positive views about working for the service.
  • The person was supported to make choices and keep control of their life, with the least restrictive approach used and policies that backed this up.
  • The registered manager acted during the inspection to improve records and management of staff COVID-19 testing.
Areas to improve
  • Planned quality checks set out in the provider's own policy were not carried out, so problems found during the inspection had not been picked up through audits or action plans.
  • Staff had not received supervision, and inspectors made a recommendation to improve how supervision and induction for new staff are managed.
  • The provider did not routinely monitor staff COVID-19 testing, so there was no oversight to confirm weekly testing was happening consistently.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital6.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Everbright Home Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Everbright Home Care Ltd is backed by a local NHS health network. The nearest A&E is Royal Liverpool University Hospital, 6.4 miles away. The local GP practice is EASTHAM GROUP PRACTICE, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Liverpool University Hospital · 6.4 mi
Nearest GP · CQC Good
EASTHAM GROUP PRACTICE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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