Home care agency
River Exe Health Care - Launceston
Home care agency in Launceston, Cornwall
River Exe Health Care - Launceston
Home care agency in Launceston, Cornwall
Operated by River Exe Health Care
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Do you run River Exe Health Care - Launceston? Manage this listing free.
About
River Exe Health Care - Launceston is a home care agency based in Launceston, Cornwall. It provides care and support to people in their own homes, with a focus on dementia care. The agency supports older people over 65, younger adults under 65, and people with physical disabilities, mental health needs and sensory impairment.
River Exe Health Care - Launceston was rated Good by the Care Quality Commission in 2021, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 24 December 2021 · Last inspected 24 November 2021
Inspectors found that people felt safe and relaxed with their care staff, and that individual risks were assessed and planned for. Staff were recruited safely, trained in medicines and infection control, and spot checks confirmed correct use of protective equipment. People and relatives spoke warmly about the caring approach of staff, and support was personalised to people's circumstances and wishes.
- Risks to people were assessed and planned for, with staff having clear information about how to support them
- Staff were trained and checked to administer medicines safely and to use protective equipment correctly
- People and relatives described staff as genuine and caring, and care was personalised to individual needs and wishes
- Systems were in place to monitor risks, follow current guidance and keep oversight of care quality
- Staff shortages in 2021 led to packages of care being handed back to the local authority, and a later change to staff rotas caused upheaval and continuing concern about visit timings for some people
- Some people and relatives were not clear who the registered manager was until the provider sent a letter giving contact details
- Some people and relatives were not satisfied with the response they received to their complaints
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAmple
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — River Exe Health Care - Launceston will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
River Exe Health Care - Launceston is backed by a local NHS health network. The nearest A&E is Derriford Hospital, 17.9 miles away. The local GP practice is LAUNCESTON MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of River Exe Health Care
River Exe Health Care - Launceston is one of 2 services run by River Exe Health Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Launceston
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at River Exe Health Care - Launceston, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run River Exe Health Care - Launceston?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.