Home care agency
Complete Care & Support Ltd
Home care agency in Launceston, Cornwall
Complete Care & Support Ltd
Home care agency in Launceston, Cornwall
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Complete Care & Support Ltd is a home care agency based in Launceston, providing care and support in people's own homes across Cornwall and Devon. The agency offers tailored care packages, agency cover, a complex care team and a rapid response service, with a person-centred approach that keeps the individual at the centre of care planning. Its care focus is dementia, and it supports older people, people with physical disabilities, mental health needs, sensory impairments, learning disabilities and eating disorders.
The agency describes itself as a new service. The Care Quality Commission rated it Good overall in its 2019 report, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions.
What inspectors found
CQC: GoodReport published 20 December 2019 · Last inspected 6 December 2019
Inspectors describe a domiciliary care agency in Launceston and the surrounding area that supports about 35 people in their own homes. People told inspectors they feel safe, that staff are caring and respectful, and that staff know them well and build meaningful relationships. Relatives described the service as kind and flexible, and staff said they feel well supported and valued by management.
- People and relatives describe staff as caring, respectful and attentive to individual needs, life history and communication needs
- Care plans are described as accurate, up to date and developed with people and their relatives
- Staff are recruited safely, receive induction, training and supervision, and rotas are well organised, with no reports of missed visits
- Management roles are clearly defined, quality assurance processes are effective, and staff say they feel supported and motivated
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAmple
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Complete Care & Support Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Complete Care & Support Ltd is backed by a local NHS health network. The nearest A&E is Derriford Hospital, 18.5 miles away. The local GP practice is LAUNCESTON MEDICAL CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Launceston
Information last reviewed October 2026.
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