Right at Home
Right at Home Welwyn, Hatfield & St Albans
Home care agency in Welwyn Garden City, Hertfordshire
Operated by Right at Home
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Right at Home Welwyn, Hatfield & St Albans is a home care agency providing care and support in people's own homes. Its office is in Welwyn Garden City, Hertfordshire. The agency focuses on dementia care and also supports older people, younger adults, people with physical disabilities and people with sensory impairment. Care is planned around each client's lifestyle, preferences and daily routines, whether they need occasional help or more regular visits. Local carers are described as taking time to listen, build trust and offer reassurance during each visit.
The Care Quality Commission rated the agency Outstanding overall (report published 2019). Its Caring, Responsive and Well-led areas were also rated Outstanding, while Safe and Effective were rated Good.
What inspectors found
CQC: OutstandingReport published 12 April 2019 · Last inspected 12 March 2019
Inspectors found that people receiving home care from this agency were highly positive about their care, describing staff as kind, caring and reliable, with visits arriving on time and lasting their full length. Staff were trained in safeguarding and in their roles, and people's care plans were developed with them and reviewed regularly. Feedback from people and relatives about the provider and registered manager was consistently favourable.
- Visits were reported to be punctual and of full length, with office staff contacting people when staff were running late and travel time built into rotas.
- Staff were described as going beyond what was expected, with people's dignity and privacy respected.
- Care was personalised and flexible, with people involved in planning and reviewing their support and risks managed to reduce harm.
- Complaints were investigated thoroughly and resolved to the complainant's satisfaction, and quality monitoring and feedback were used to drive improvement.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsAmple
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Right at Home Welwyn, Hatfield & St Albans will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Right at Home Welwyn, Hatfield & St Albans is backed by a local NHS health network. The nearest A&E is Lister Hospital, 8.8 miles away. The local GP practice is HALL GROVE GROUP PRACTICE, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Right at Home
Right at Home Welwyn, Hatfield & St Albans is one of 74 services run by Right at Home on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Welwyn Garden City
Information last reviewed October 2026.
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