Home Instead

Home Instead Senior Care

Home care agency in Welwyn Garden City, Hertfordshire

Operated by Home Instead

CQC Good
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings β€” Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressWeltech Business Centre, Ridgeway, Welwyn Garden City, AL7 2AA

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About

Home Instead Senior Care is a home care agency that provides care and support in people's own homes. Its office is in Welwyn Garden City, and it serves the areas around Welwyn Hatfield in Hertfordshire. Care can be arranged as hourly visits a few times a week or as ongoing live-in support, so the level of help can suit each person's circumstances.

The agency supports older people aged 65 and over, as well as people with physical disabilities, mental health needs, sensory impairment or learning disabilities. It matches its carers with clients according to skills, interests and personality, so that care is tailored to the individual. The Care Quality Commission rates the agency Good overall, with Good ratings for each key question in its report published in 2020.

What inspectors found

CQC: Good

Report published 23 January 2020 Β· Last inspected 19 December 2019

Inspectors found that the home-care agency, which was supporting 34 people with personal care at the time, delivered care that respected people's dignity and independence, and that people using the service felt secure. Staff were described as well trained, supported by management, safely recruited, and sufficient in number to meet people's needs. Care plans were tailored to each person, and the provider's checks on quality and safety were judged effective.

Strengths noted
  • Staff are trained in safeguarding and know how to raise concerns both within the organisation and with outside bodies.
  • Medicines are managed appropriately, health needs are clearly recorded in care plans, and people are supported to reach health services.
  • Staff are described as caring, and care promotes people's dignity and independence from the outset of support.
  • Management oversees staff with regular guidance and checks task completion daily, helping to spot patterns and drive learning.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment

What's nearby

GP surgery950 m
Hospital8.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsAmple
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care β€” typically Β£22–£30 per hour
Overnight (waking) care β€” typically Β£150–£220 per night
Live-in care β€” typically Β£1,100–£1,600 per week

Estimated typical UK ranges β€” Home Instead Senior Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Home Instead Senior Care is backed by a local NHS health network. The nearest A&E is Lister Hospital, 8.8 miles away. The local GP practice is HALL GROVE GROUP PRACTICE, 0.6 miles away, rated β€˜Good’ by the CQC.

Nearest hospital Β· A&E
Lister Hospital Β· 8.8 mi
Nearest GP Β· CQC Good
HALL GROVE GROUP PRACTICE Β· 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Home Instead

Home Instead Senior Care is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.

See all 220 Home Instead listings β†’

Information last reviewed October 2026.

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