Home care agency

Right at Home Medway

Home care agency in Chatham, Medway

Right at Home

Right at Home Medway

Home care agency in Chatham, Medway

Operated by Right at Home

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
Address145 Watling Street, Gillingham, ME7 2YY

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About

Right at Home Medway is a home care agency based in Chatham, Medway, providing care and support to people in their own homes. The agency supports older people over 65, younger adults, and people with dementia, physical disabilities and mental health needs. Right at Home Medway was rated Good by the Care Quality Commission in 2019, with Outstanding ratings for responsiveness to people's needs.

The agency is part of the Right at Home brand and focuses on dementia care alongside support for other care needs. Its Safe, Effective, Caring and Well-led services were all rated Good by the CQC.

What inspectors found

CQC: Good

Report published 20 November 2019 · Last inspected 10 October 2019

Right at Home Medway is a family-run domiciliary care service supporting older people, including people living with dementia, in their own homes across the Medway towns. Inspectors found that staff were matched carefully with the people they support and took a personalised, flexible approach that drew on individual histories and preferences. The report describes a consistent, skilled team, trusting relationships, and a strong community role for the provider.

Strengths noted
  • Care is personalised, with staff matched to people and attentive to individual and cultural preferences
  • Staff use creative approaches, such as reminiscence work, to support people's well-being
  • Support promotes independence, choice and control, with the least restrictive approach to care
  • The service is well-led, actively seeks feedback and has an open culture of learning from incidents and concerns

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital1.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Right at Home Medway will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Right at Home Medway is backed by a local NHS health network. The nearest A&E is Medway Maritime Hospital, 1 miles away. The local GP practice is MATRIX MEDICAL PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Medway Maritime Hospital · 1 mi
Nearest GP · CQC Good
MATRIX MEDICAL PRACTICE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Right at Home

Right at Home Medway is one of 74 services run by Right at Home on AskBart. See how the group's services are rated and where it operates.

See all 74 Right at Home listings →

Information last reviewed October 2026.

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