Agincare

Agincare UK Medway

Home care agency in Chatham, Medway

Operated by Agincare

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressNelson Court Care Centre, Nelson Terrace, Chatham, ME5 7JZ

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About

Agincare UK Medway is a home care agency in Chatham, Medway, Kent, providing care and support in people's own homes. It focuses on dementia and also supports older people, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. The agency offers fully managed, flexible care nationwide, including live-in care. Each arrangement begins with a person-centred care plan and risk assessment, and includes a dedicated care manager and supervisor and a 24-hour on-call emergency line. Because the agency employs and pays its own care workers, it is responsible for their training, supervision and support, and for finding a replacement if one falls ill.

The Care Quality Commission rates the agency Good overall, with Good ratings across all five key questions in its 2021 report.

What inspectors found

CQC: Good

Report published 19 July 2021 · Last inspected 21 June 2021

Inspectors found that people using this domiciliary care agency in Medway were generally positive about their carers, describing them as kind and helpful. Staff were reported to understand safeguarding, medicines handling, infection control and incident reporting, and to receive supervision and training. The report also notes improved auditing, feedback surveys and partnership working with healthcare professionals.

Strengths noted
  • Staff are described as kind and helpful by people receiving support
  • Safeguarding concerns are recognised, reported and acted upon
  • Medicines are managed safely and staff checks confirm competence
  • Auditing has improved and shortfalls lead to action

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment

What's nearby

GP surgery150 m
Hospital0.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Agincare UK Medway will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Agincare UK Medway is backed by a local NHS health network. The nearest A&E is Medway Maritime Hospital, 0.8 miles away. The local GP practice is MATRIX MEDICAL PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Medway Maritime Hospital · 0.8 mi
Nearest GP · CQC Good
MATRIX MEDICAL PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Agincare

Agincare UK Medway is one of 85 services run by Agincare on AskBart. See how the group's services are rated and where it operates.

See all 85 Agincare listings →

Information last reviewed October 2026.

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