Home care agency

Richmond Upon Thames Crossroads Caring for Carers

Home care agency in Teddington, Richmond upon Thames

Richmond Upon Thames Crossroads Caring for Carers

Home care agency in Teddington, Richmond upon Thames

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address1 Beverley Court, 26 Elmtree Road, Teddington, TW11 8ST

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About

Richmond Upon Thames Crossroads Caring for Carers is a home care agency based in Teddington, Richmond upon Thames. It delivers care and support in people's own homes to older people, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

The agency was rated Good by the Care Quality Commission in 2019, with key-question grades of Good for Safe, Effective, Caring and Responsive, and Outstanding for Well-led.

What inspectors found

CQC: Good

Report published 11 November 2019 · Last inspected 11 September 2019

Inspectors describe a domiciliary care agency supporting 67 people in their own homes, with 31 receiving personal care at the time of the visit. Staff are reported as well trained, closely supervised and warm in their approach, communicating clearly and patiently, including with people living with dementia. Support is described as person-centred, respecting privacy, dignity and independence, and encouraging people to keep up their routines, interests and social contact.

Strengths noted
  • Staff training, supervision and appraisal are described as very strong, and staff are said to be friendly, caring and compassionate.
  • Care plans are reviewed and tailored, with people given choices and help to pursue hobbies and avoid isolation.
  • Management and leadership are described as open, transparent and well organised, with clear values that staff follow.
  • Strong links with health and community professionals help coordinate care and promote people's participation in the community.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital2.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseAmple
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Richmond Upon Thames Crossroads Caring for Carers will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Richmond Upon Thames Crossroads Caring for Carers is backed by a local NHS health network. The nearest A&E is Kingston Hospital, 2.7 miles away. The local GP practice is PARK ROAD SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Kingston Hospital · 2.7 mi
Nearest GP · CQC Good
PARK ROAD SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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