Bluebird Care

Bluebird Care (Richmond & Twickenham)

Home care agency in Richmond upon Thames

Operated by Bluebird Care

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressElectroline House, 15 Lion Road, Twickenham, London, TW1 4JH

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About

Bluebird Care (Richmond & Twickenham) is a home care agency that provides care and support in people's own homes. Operating under the Bluebird Care brand from an office in Richmond upon Thames, it has worked in this way since 2004 and draws on more than 20 years of experience. Its care focus is dementia, and it also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities.

The Care Quality Commission rates the agency Good overall. It received Good ratings for the Safe, Effective, Caring and Responsive key questions and an Outstanding rating for Well-led. The report was published in 2020.

What inspectors found

CQC: Good

Report published 18 May 2020 · Last inspected 28 February 2020

Inspectors describe a domiciliary agency in Richmond and Twickenham that supports 170 people in their own homes, with a relaxed, transparent management culture. Staff are described as well trained, supervised and appraised, and as kind, patient and respectful of people's privacy, dignity and independence. The report also notes strong community partnerships that help reduce isolation and joined-up working with other services.

Strengths noted
  • Leadership and management are open and transparent, and staff understand the agency's values and their own responsibilities.
  • Staff are described as friendly, caring and compassionate, and families praised the attention to small details in field staff's care.
  • Staff were patient with people living with dementia, repeating information as often as needed.
  • Risks to people are assessed and monitored, medicines are given safely by trained staff, and people are supported to make choices and keep their routines and interests.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital2.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseAmple
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Bluebird Care (Richmond & Twickenham) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Bluebird Care (Richmond & Twickenham) is backed by a local NHS health network. The nearest A&E is West Middlesex University Hospital, 2 miles away. The local GP practice is THE GREEN & FIR ROAD, 0.2 miles away.

Nearest hospital · A&E
West Middlesex University Hospital · 2 mi
Nearest GP
THE GREEN & FIR ROAD · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Bluebird Care

Bluebird Care (Richmond & Twickenham) is one of 156 services run by Bluebird Care on AskBart. See how the group's services are rated and where it operates.

See all 156 Bluebird Care listings →

Information last reviewed October 2026.

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