Radis Community Care
Radis Community Care (Baird Lodge)
Home care agency in Ely, Cambridgeshire
Operated by Radis Community Care
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Radis Community Care (Baird Lodge) is a home care agency based in Ely that provides care and support to people in their own homes. The agency supports older people, those living with dementia, younger adults, and people with physical disabilities, mental health needs and learning disabilities. Care is tailored to each person's circumstances and can range from daily help to round-the-clock support.
The agency was rated Requires Improvement by the Care Quality Commission in 2020. It was rated Good for Safety, Caring and Responsiveness, though Effectiveness and Leadership were assessed as Requiring Improvement.
What inspectors found
CQC: Requires improvementReport published 31 March 2020 · Last inspected 24 February 2020
Inspectors found that people receiving personal care in their own flats at this extra care scheme in Ely were generally content with the service and the staff who support them. Staff were described as kind and caring, involving people in their care and respecting their privacy, and care plans were tailored to each person. The report also says that repeated changes of manager over the past year have unsettled both people using the service and the staff team.
- Staff are described as kind and caring, involving people in decisions about their care and respecting their privacy.
- Risks to people are assessed and reduced as far as possible, and there are enough staff to meet people's care needs.
- Key recruitment checks are carried out before new staff start work, and staff know how medicines should be given.
- Care plans are person-centred and contain enough detail for staff to know what matters to each person, and staff use protective equipment to help prevent infection.
- Staff had not completed training courses they felt would benefit their roles, and there was no oversight to check whether the courses offered by the provider had been taken up.
- Not all staff felt they received good support from a manager.
- The service has had at least four changes of manager in the last 12 months, which inspectors found had been unsettling for people and staff, and health professionals raised concerns about its impact.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Radis Community Care (Baird Lodge) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Radis Community Care (Baird Lodge) is backed by a local NHS health network. The nearest A&E is Addenbrooke's Hospital, 17.4 miles away. The local GP practice is CATHEDRAL MEDICAL CENTRE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Radis Community Care
Radis Community Care (Baird Lodge) is one of 78 services run by Radis Community Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Ely
Information last reviewed October 2026.
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