Cera Care
Westminster Homecare Limited – Independent Living Network
Home care agency in Ely, Cambridgeshire
Operated by Cera Care
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Westminster Homecare Limited, which trades as part of the Independent Living Network and is operated by Cera Care, is a home care agency based in Ely, East Cambridgeshire. It provides personal care and support that helps people stay independent in their own homes, with a stated focus on dementia. The agency says its aim is to help people live well, giving them choice and control while maintaining their dignity and quality of life. It supports people with dementia, older adults, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities.
The Care Quality Commission rates the agency Requires Improvement overall, based on a 2023 report. It is rated Good for being effective, caring and responsive, and Requires Improvement for being safe and well-led.
What inspectors found
CQC: Requires improvementReport published 20 October 2023 · Last inspected 18 September 2023
Inspectors found that this domiciliary care and supported living service helps people in their own homes, with a focus on independence, individual needs and what each person can do. Staff were described as knowledgeable about infection prevention, medicines and communication, and relatives reported real improvements in their family members' daily lives. Some risks were not recorded and some quality checks were less effective than they should have been, so the service was rated as requiring improvement.
- Staff followed infection prevention practice, including correct use of protective equipment and handwashing.
- People were supported with suitable equipment and reasonable adjustments, using enough appropriately skilled staff to keep them safe.
- Where restraint was used, it was authorised, used only in emergencies as a last resort, and staff were trained in it.
- Relatives said timely healthcare referrals helped a person eat more healthily, and that staff's support had given people more confidence and independence.
- Some risks to people had not been documented.
- Some quality assurance processes were less effective than they could be, which risked missing chances to improve and prevent incidents from happening again.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Westminster Homecare Limited – Independent Living Network will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Westminster Homecare Limited – Independent Living Network is backed by a local NHS health network. The nearest A&E is Addenbrooke's Hospital, 15.5 miles away. The local GP practice is ST MARY'S SURGERY, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Cera Care
Westminster Homecare Limited – Independent Living Network is one of 146 services run by Cera Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Ely
Information last reviewed October 2026.
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