Quartz Care Limited
Home care agency in Liverpool, Knowsley
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About
Quartz Care Limited is a home care agency based in Liverpool, providing care and support in people's own homes across Liverpool, Knowsley, Sefton and St Helens. Its care focus is dementia, and it also supports older people, younger adults, people with physical disabilities, people with mental health needs and people with sensory impairment. Support includes personal care such as washing and dressing, help with medication, and companionship visits that offer conversation and reassurance to reduce loneliness. Practical help with meal preparation, light housekeeping, shopping and daily routines is also available, helping people remain independent at home.
The Care Quality Commission rates the agency Good overall, with Good ratings across its Safe, Effective, Caring, Responsive and Well-led key questions, based on a report published in 2021.
What inspectors found
CQC: GoodReport published 28 July 2021 · Last inspected 30 June 2021
Inspectors found that people receiving care at home were generally supported safely, with needs and risks assessed and staff familiar with individual support requirements. Care records were described as personalised, centred on each person's likes and preferences. Feedback from people, relatives and an external professional was positive about the kindness of staff and the culture of the service.
- People and relatives said they felt safe and that staff treated them with kindness, respect and compassion.
- Medicines were managed safely, with trained staff whose competence was checked regularly and an electronic recording system that gave the provider good oversight.
- Recruitment checks, including DBS checks and references, were completed, and staffing levels were monitored so that agreed care packages were delivered.
- Quality assurance processes were effective, and accidents and incidents were recorded, followed up and reviewed for trends.
- Some risk assessments lacked sufficient detail, and guidance for staff needed strengthening. The provider acted on this feedback immediately.
- Oversight of the staff testing regime needed to be stronger. The provider responded to this feedback.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceLimited
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldAmple
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingSparse
- SupermarketsLimited
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Quartz Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Quartz Care Limited is backed by a local NHS health network. The nearest A&E is Aintree University Hospital, 3.6 miles away. The local GP practice is WINGATE MEDICAL CENTRE, 1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Liverpool
Information last reviewed October 2026.
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