Home care agency
Cera Prescot
Home care agency in Liverpool, Knowsley
Cera Care
Cera Prescot
Home care agency in Liverpool, Knowsley
Operated by Cera Care
Do you run Cera Prescot? Manage this listing free.
About
Cera Prescot is a home care agency operated by Cera Care, based in Liverpool, Merseyside. It provides care and support delivered in people's own homes, with a focus on dementia. The agency supports older people aged 65 and over, as well as people with physical disabilities, mental health needs, sensory impairment and learning disabilities.
The Care Quality Commission rated Cera Prescot Inadequate in its 2023 report. The key-question ratings were: Safe — Inadequate; Effective — Requires Improvement; Caring — Requires Improvement; Responsive — Requires Improvement; Well-led — Inadequate.
What inspectors found
CQC: InadequateReport published 11 October 2023 · Last inspected 3 August 2023
Inspectors visited a domiciliary agency in St Helens that supports older adults, people with dementia and people with learning disabilities. Visits were generally punctual, complete and carried out by staff whom people described as skilled, while staff were seen as kind and attentive to food, drink and individual preferences. The report also found serious shortcomings in medicines handling, risk management and the provider's oversight, and the service has been placed in special measures.
- People and relatives said staff usually arrived on time, stayed for the scheduled period and carried out every task.
- People and relatives praised the skills and experience of the care workers.
- Staff were described as treating people with kindness and knowing their likes and dislikes, with food and drink support judged effective.
- Recruitment was carried out safely and staffing levels were sufficient to meet people's needs, and most staff felt supported through training, supervision and appraisal.
- Medicines systems were inadequate, and some skin-protecting medicines were not given as prescribed, raising the risk of skin breakdown.
- Risk assessments and care plans lacked detail and were not always reviewed, and people with similar skin risks were not receiving the care their plans described.
- The provider's monitoring did not identify or act on all failures, and lessons from recent incidents were not always learned.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingAdequate
- SupermarketsSparse
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Cera Prescot will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Cera Prescot is backed by a local NHS health network. The nearest A&E is Aintree University Hospital, 2.1 miles away. The local GP practice is THE MACMILLAN SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Cera Care
Cera Prescot is one of 146 services run by Cera Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Liverpool
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Cera Prescot, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Cera Prescot?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.