Care home
Promenade Care Home
Care home in Southport, Sefton
Promenade Care Home
Care home in Southport, Sefton
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Promenade Care Home in Southport provides residential care for 49 older people. The home is situated on Victoria Promenade, with views towards Kings Gardens. It offers residential placements, respite stays and daytime care services.
The home was rated Requires Improvement overall by the Care Quality Commission in 2023. Within that assessment, the Safe, Effective and Well-led key questions were marked Requires Improvement, while Caring and Responsive were rated Good.
What inspectors found
CQC: Requires improvementReport published 31 July 2023 · Last inspected 26 June 2023
Promenade Care Home, in Southport town centre, supports older people and people living with dementia. Inspectors found that people and their relatives felt the home was safe and clean, and that staff knew people well and noticed changes in health quickly. The report also found shortfalls in risk assessment, incident and safeguarding records, medicines and food and drink recording, and the provider and manager took prompt action to address them.
- People and relatives said they felt the home was safe and that the environment was clean and hygienic.
- Staffing levels were judged sufficient, and staff were recruited safely, inducted and completed mandatory training.
- Staff were described as skilled, knowing people well, and quick to pick up on changes in health.
- The registered manager was seen as approachable and visible, and staff said they felt respected and supported.
- Risk assessments were missing or not detailed enough to guide staff, which increased the risk of harm to people.
- Some accident and incident records were poorly completed, safeguarding incidents were not always investigated or referred, and monitoring systems missed these shortfalls.
- Medicines records were not always completed to best practice standards, and food and drink records did not always reflect people's needs.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected November 2025
What's nearby
- Near a main road
- Ambulance station about 900 m away
- Fire station about 900 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceSparse
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenAmple
- Playing FieldSparse
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsAmple
- TakeawaysPlentiful
Local crime statistics
346 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Sefton council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £750 |
| 2025 | £799 |
What Sefton council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Promenade Care Home is backed by a local NHS health network. The nearest A&E is Southport and Formby District General Hospital, 1.6 miles away. The local GP practice is ST MARKS MEDICAL CENTRE (TCG MEDICAL), 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Southport
Local clubs, charities and support groups that help older residents stay active and connected.
Southport U3a
The charitable purpose of the u3a is the advancement of education and, in particular,the education of older people and those who have retired from full time work, by all means' including…
Ainsdale Lunch and Leisure
Welcoming facility providing a Luncheon Club 5 days a week with a delivery service to the housebound.Range of weekly activities focussing on Health, Wellbeing & Learning as well as Social…
Formby and Southport District Community Transport Association
Formby CTA is a community transport group which operates under Section 19. It has one minibus which has wheelchair access. The bus opens up opportunities for many individuals or groups who would…
The Formby Befriending Scheme
Aims to relieve the needs and social isolation of elderly people living in Formby, Hightown and Ince Blundell areas of Sefton, Merseyside by offering companionship and support. A volunteer visits…
Community Lives Matter
We deal with the specific needs found in our local community. We run activities for those who are lonely, elderly, or otherwise vulnerable. We provide services for people with dementia and their…
Age UK Lancashire
We aim to make a positive difference to the lives of all older people in Lancashire, to make later life a more fulfilling and enjoyable experience. We provide effective services to meet locally…
More care homes near Southport
Information last reviewed October 2026.
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