Home care agency

Proactive Medicare

Home care agency in Rayleigh, Essex

Proactive Medicare

Home care agency in Rayleigh, Essex

CQC GoodDementia
Address118 High Street, Rayleigh, SS6 7BY

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About

Proactive Medicare is a home care agency based in Rayleigh, Essex, providing care and support in people's own homes. The agency supports older people, younger adults, and those living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

Proactive Medicare was rated Good by the Care Quality Commission in 2020, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 4 February 2020 · Last inspected 16 December 2019

Inspectors found that the service, which supports seven people with complex health conditions in their own homes, was safe, effective and caring at this inspection. Staff were trained in safeguarding, medicines were managed safely with regular oversight, and people's health and nutrition needs were met with support from health professionals. Care plans were personalised, the complaints process was taken seriously, and people at the end of life were supported with compassion.

Strengths noted
  • Staff received safeguarding training and pre-employment checks were in place, following improvements to recruitment by the registered manager
  • People with complex needs were supported by knowledgeable, well-trained staff who involved healthcare professionals when needs changed
  • Staff were described as caring and respectful of people's privacy, dignity and independence, and the registered manager was described as hands on and approachable
  • Healthcare professionals gave very positive feedback about the service, and the provider had addressed the breaches found at the previous inspection

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital4.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Proactive Medicare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Proactive Medicare is backed by a local NHS health network. The nearest A&E is Southend Hospital, 4.2 miles away. The local GP practice is AUDLEY MILLS SURGERY, 0.1 miles away.

Nearest hospital · A&E
Southend Hospital · 4.2 mi
Nearest GP
AUDLEY MILLS SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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