Kinect Services Limited

Home care agency in Rayleigh, Essex

CQC GoodDementia
Address9 Totman Close, Rayleigh, SS6 7UZ

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About

Kinect Services Limited is a home care agency that helps people stay independent in their own homes. Its live-in carers are trained to support people with conditions including dementia, Parkinson's, stroke, multiple sclerosis, motor neurone disease and palliative care. The agency's registered training team runs courses for staff in first aid, health and safety, moving and handling, and the safe transport of vulnerable clients.

The agency is based in Rayleigh, Essex, and its care focus is dementia. It supports older people, younger adults, people with physical disabilities, sensory impairment, learning disabilities and substance misuse. The Care Quality Commission rated Kinect Services Limited Good overall in its 2020 report, with Good ratings across safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 12 February 2020 · Last inspected 10 January 2020

Inspectors found that people using this new domiciliary care service felt safe, valued having the same care staff, and were treated with respect and dignity. Staff generally arrived on time, followed infection control practice, and care plans were described as person-centred and easy to follow. The report also notes that some staff recruitment references were missing at the time, and that training records and refresher-course tracking were still being organised.

Strengths noted
  • People and relatives said they felt safe and appreciated continuity of care staff.
  • Staff were described as attending visits on time and informing people when delayed.
  • Care plans were person-centred, easy to follow, and accessible to relatives, who could monitor care.
  • The registered manager was described as professionally qualified and experienced, with oversight supported by weekly provider meetings.
Areas to improve
  • Some staff recruitment references that had been requested were not received at the time of inspection.
  • Training records were spread across several documents, and a system to flag refresher courses was still being set up.
  • Formal staff meetings had not yet been held because the service was small and new.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital3.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsSparse
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Kinect Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Kinect Services Limited is backed by a local NHS health network. The nearest A&E is Southend Hospital, 3.9 miles away. The local GP practice is AUDLEY MILLS SURGERY, 0.5 miles away.

Nearest hospital · A&E
Southend Hospital · 3.9 mi
Nearest GP
AUDLEY MILLS SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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