
Primrose Lodge Southbourne
Care home in Bournemouth, Bournemouth, Christchurch and Poole
Operated by Primula Care
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Primrose Lodge Southbourne is a care home in Bournemouth, Dorset, on the south coast of England, with 30 registered beds. It is rated Good by the Care Quality Commission, with Good grades across all five key questions: safe, effective, caring, responsive and well-led. The home's own description says care is planned around each resident, with the aim of supporting comfort, dignity and independence. Residents are cared for in a warm, welcoming setting close to the Dorset coast, and the home says its staff provide compassionate care every day. The home was recognised at the 2026 Social Care Awards for tailored care management in Southern England, though the award is the operator's organisation-level recognition rather than an inspection finding.
What inspectors found
CQC: GoodReport published 21 July 2023 · Last inspected 30 June 2023
Inspectors found that Primrose Lodge, a care home for up to 30 older people, was supporting 28 people at the time of the visit. People said they felt safe and trusted the staff, who had completed safeguarding training and knew how to spot and report concerns. Staff were described as knowing residents well, responsive to changes in needs, and flexible when cover was required.
- People reported feeling safe and having confidence in the staff team.
- Staff were trained in safeguarding and understood how to recognise and report concerns.
- Staffing levels were judged to meet people's needs, with flexible cover for absence or changing care needs.
- Medicines were managed safely by trained staff, and infection prevention and control was judged robust.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected May 2025
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysAmple
Local crime statistics
674 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Bournemouth, Christchurch and Poole council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,173 |
| 2025 | £1,220 |
What Bournemouth, Christchurch and Poole council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Primrose Lodge Southbourne is backed by a local NHS health network. The nearest A&E is The Royal Bournemouth Hospital, 2.1 miles away. The local GP practice is THE MARINE & OAKRIDGE PARTNERSHIP, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Bournemouth
Local clubs, charities and support groups that help older residents stay active and connected.
Faithworks Wessex
Our charitable objects are given life through a number of projects, including: homelessness outreach, befriending of carers, supported placements for adults with learning disabilities, food banks,…
Age Concern Bournemouth
Age Concern Bournemouth, Poole & East Dorset works with and for people over 55 in Bournemouth, Poole & East Dorset. Activities include social clubs and centres, information & advice,…
PramaLife
Charitable community and outreach activities including dementia clubs, respite club, social pop-in clubs, coffee mornings, special interest groups, carers support groups, befriending, transport,…
Parent Carer Foundation
We offer compassionate relief, guidance, advocacy, support & counselling to parents, carers of children, young people, including adults with SEN/D. Our mission is to connect with &…
Leonardo Carer Support
Our mission is to ensure all unpaid carers across Dorset access meaningful advice and support to enable carers to have the quality of life they want, need and deserve. We support unpaid/voluntary…
Broadstone Age Concern Day Centre
We run a day centre on most Tuesdays. Part of the funding of the day centre comes from our charity shop (which only sells items donated by members & members of the public).
Part of Primula Care
Primrose Lodge Southbourne is one of 2 homes run by Primula Care on AskBart. See how the group's homes are rated and where it operates.
More care homes near Bournemouth
Information last reviewed October 2026.
Reviews from families
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Fees: as published by the home or captured from its website; "on request" where none is published
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Bournemouth: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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