Primrose Care Home
Residential care home in Houghton-le-Spring, Sunderland
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About
Primrose Care Home is an independent care provider in Houghton-le-Spring, Sunderland, offering residential care and specialist dementia support. The home has 22 registered beds and supports older people, younger adults under 65, and those with physical disabilities, mental health needs or sensory impairment.
The Care Quality Commission rated Primrose Care Home as Good overall in 2022, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 4 July 2022 · Last inspected 18 March 2022
Relatives and staff gave positive feedback about the home and said people felt safe, with the management team described as approachable. Inspectors found enough staff were deployed to meet people's needs, and that people were supported to make choices and keep control of their lives. Infection prevention and control practices were judged good, although people were self-isolating during a COVID-19 outbreak at the time of the visit.
- Relatives and staff gave very positive feedback about the home and said people were safe.
- Infection prevention and control practices were good, and relatives said staff wore protective equipment during visits.
- Staff were well supported, received the training they needed, and knew how to raise safeguarding concerns and speak up.
- Quality assurance systems were effective, and feedback was regularly sought from people, relatives, staff and professionals.
- Inspectors identified a possible concern about obtaining people's written consent for various aspects of their care, which led them to widen the inspection.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Food hygiene rating
Very good
Food Standards Agency · inspected March 2026
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysAdequate
Local crime statistics
159 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Sunderland council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £872 |
| 2025 | £919 |
What Sunderland council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Primrose Care Home is backed by a local NHS health network. The nearest A&E is University Hospital of North Durham, 6 miles away. The local GP practice is HETTON GROUP PRACTICE, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Houghton-le-Spring
Local clubs, charities and support groups that help older residents stay active and connected.
Hops
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Compass Community Transport Ltd
Provision of community transport facilities to the Disabled,old,infirm and socially excluded
Age Concern Durham County
Provision of services and activities to promote the wellbeing of all older people mainly in and around County Durham and help make later life a fulfilling and enjoyable experience.
Age Concern Durham County
Age Concern Durham County incorporated & commenced trading as a charitable company limited by guarantee (Age Concern Durham County trading as Age UK County Durham charity number 1122008) on 1st…
Age UK Sunderland
Age UK Sunderland promotes the well-being of all older people throughout the City of Sunderland to improve their quality of life and maintain independence. For further details our web site is…
Sunderland Carers' Centre
The charity works directly with carers to provide information, advice and a listening ear and support at formal and informal meetings, encouragement and support to carers' groups, opportunities…
More care homes near Houghton-le-Spring
Information last reviewed October 2026.
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