Care home
Pavillion Residential and Nursing Home
Care home in Houghton-le-Spring, Sunderland
Sanctuary Care Limited
Pavillion Residential and Nursing Home
Care home in Houghton-le-Spring, Sunderland
Operated by Sanctuary Care
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About
Pavillion Residential and Nursing Home is a 68-bed residential and nursing care home in Houghton-le-Spring, Sunderland, operated by Sanctuary Care Limited, a not-for-profit provider. The home is rated Good by the Care Quality Commission, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led (report published 2022).
The home supports residents who are moving to care or seeking a planned break, and works to understand each person's circumstances and what matters to them. Sanctuary Care Limited operates as a not-for-profit organisation, with care teams focused on enabling residents to live according to their own preferences and choices.
What inspectors found
CQC: GoodReport published 29 June 2022 · Last inspected 9 June 2022
Inspectors found that people and relatives spoke warmly about staff, describing them as kind and supportive, and that the home had a cheerful atmosphere. Staffing, medicines systems, safeguarding and infection prevention were found to be working well, and people's choices, privacy and contact with relatives were respected. Some areas of the building showed wear, and a refurbishment programme was under way.
- Relatives and people described staff as caring, kind and supportive, and said they trusted them.
- Staff had safeguarding training, knew how to raise concerns, and staffing levels and medicines systems were judged sufficient and safe.
- People were supported to make their own choices, with the least restrictive approach used, and staff respected individual needs, privacy and family contact.
- People received varied food and drink, with specialist diets catered for, and staff spoke positively about working at the home.
- Some areas of the home showed signs of wear and tear, and inspectors recommended that the refurbishment programme continue in a timely way and follow best practice on environmental design.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected May 2026
What's nearby
- Set back from main road noise
- Fire station about 850 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysSparse
Local crime statistics
159 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Sunderland council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £872 |
| 2025 | £919 |
What Sunderland council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Pavillion Residential and Nursing Home is backed by a local NHS health network. The nearest A&E is Sunderland Royal Hospital, 5.3 miles away. The local GP practice is KEPIER MEDICAL PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Houghton-le-Spring
Local clubs, charities and support groups that help older residents stay active and connected.
Hops
HOPS supports people to deal with stress, reduce social isolation and improve wellbeing. Offering holistic therapies and therapeutic activities we support unpaid carers, older people, individuals…
Compass Community Transport Ltd
Provision of community transport facilities to the Disabled,old,infirm and socially excluded
Age Concern Durham County
Provision of services and activities to promote the wellbeing of all older people mainly in and around County Durham and help make later life a fulfilling and enjoyable experience.
Age Concern Durham County
Age Concern Durham County incorporated & commenced trading as a charitable company limited by guarantee (Age Concern Durham County trading as Age UK County Durham charity number 1122008) on 1st…
Age UK Sunderland
Age UK Sunderland promotes the well-being of all older people throughout the City of Sunderland to improve their quality of life and maintain independence. For further details our web site is…
Sunderland Carers' Centre
The charity works directly with carers to provide information, advice and a listening ear and support at formal and informal meetings, encouragement and support to carers' groups, opportunities…
Part of Sanctuary Care
Pavillion Residential and Nursing Home is one of 132 homes run by Sanctuary Care on AskBart. See how the group's homes are rated and where it operates.
More care homes near Houghton-le-Spring
Information last reviewed October 2026.
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