Primera Assisted Living Limited

Home care agency in Birmingham

Operated by Primera Assisted Living

CQC GoodDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressGround Floor, Rear Office, Enterprise House, 656 Chester Road, Erdington, Birmingham, B23 5TE

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About

Primera Assisted Living Limited is a home care agency based in Birmingham, West Midlands, providing care and support in people's own homes. Its care focus is dementia, and it supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. The agency's care is regulated by the Care Quality Commission, and it was rated Good overall in its 2019 report, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions.

The agency describes its approach as delivering care and support with the same attention a family member would give, aiming to help clients feel safe, valued and cared for at home. It also recruits healthcare workers to join its team.

What inspectors found

CQC: Good

Report published 21 May 2019 · Last inspected 8 May 2019

Inspectors found that Primera Assisted Living supports one person in their own home. The person was described as feeling safe, and staff were said to be kind, to know them well, and to respect their privacy and independence. Staff were reported to have the skills to meet needs, to support healthy eating and interests, and to help the person make their own choices.

Strengths noted
  • Staff knew how to keep the person safe, and the provider recruited enough staff to support them.
  • Care staff followed infection control guidance and had access to protective equipment.
  • Support was regularly assessed, individualised, and built around the person's preferences and activities.
  • The service was described as well managed, with feedback questionnaires, spot checks and audits in use.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital2.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAdequate
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Primera Assisted Living Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Primera Assisted Living Limited is backed by a local NHS health network. The nearest A&E is Good Hope Hospital, 2.4 miles away. The local GP practice is SUTTON ROAD SURGERY, 0.2 miles away.

Nearest hospital · A&E
Good Hope Hospital · 2.4 mi
Nearest GP
SUTTON ROAD SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Primera Assisted Living

Primera Assisted Living Limited is one of 2 services run by Primera Assisted Living on AskBart. See how the group's services are rated and where it operates.

See all 2 Primera Assisted Living listings →

Information last reviewed October 2026.

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