Passion 4 Care

Home care agency in Birmingham

Operated by Passion 4 Care

CQC Requires improvementDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressStuart House, 1st Floor, 97 Station Road, Erdington, Birmingham, B23 6UG

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About

Passion 4 Care is a home care agency that provides care and support in people's own homes. It has offices in Birmingham and Stoke-on-Trent and says it offers services across the Midlands. Dementia is its main care focus. It supports people from several client groups, including older people, younger adults under 65, people with dementia, physical disabilities, mental health needs, sensory impairment and learning disabilities.

The Care Quality Commission rates the agency Requires Improvement overall, in a report published in 2022. Within that, Effective and Caring are rated Good, while Safe, Responsive and Well-led are rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 23 May 2022 · Last inspected 25 February 2022

Inspectors found that the home-care service often arrived late to calls and sometimes missed calls altogether, and that some care and medication plans needed clearer guidance for staff. Staff were described as having the skills and training to support people safely, and as treating people kindly and respectfully. People were involved in decisions about their care, and staff said they felt supported by the registered manager.

Strengths noted
  • Staff were described as kind and respectful toward the people they support
  • Staff had the required skills and training to support people safely
  • Infection-prevention steps were in place, and people were supported to eat and drink
  • The registered manager gathered feedback from people and their relatives
Areas to improve
  • Staff often arrived late to calls, and some people had missed calls
  • Some care plans, including medication plans, needed clearer guidance for staff
  • Recruitment records were incomplete, with gaps in application forms and employment history

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

Facilities

Wheelchair Access

What's nearby

GP surgery800 m
Hospital3.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Passion 4 Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Passion 4 Care is backed by a local NHS health network. The nearest A&E is Good Hope Hospital, 3 miles away. The local GP practice is POPLARS SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Good Hope Hospital · 3 mi
Nearest GP · CQC Good
POPLARS SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Passion 4 Care

Passion 4 Care is one of 2 services run by Passion 4 Care on AskBart. See how the group's services are rated and where it operates.

See all 2 Passion 4 Care listings →

Information last reviewed October 2026.

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