Platinum Healthcare Services
Home care agency in Alcester, Warwickshire
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Platinum Healthcare Services is a home care agency based in Alcester, Stratford-on-Avon, Warwickshire, that delivers care and support in people's own homes. It supports adults with dementia, older people aged 65 and over, younger adults under 65, and people with physical disabilities. The agency works with each client and their family to understand their circumstances and agree a care plan. Its services range from visits by home health aides and skilled nursing staff through to 24-hour live-in care where needed.
The Care Quality Commission rates Platinum Healthcare Services Good overall, with Good ratings for being safe, effective, caring and responsive. It is rated Requires Improvement for being well-led.
What inspectors found
CQC: GoodReport published 17 March 2023 · Last inspected 16 February 2023
Inspectors found that the service went through a period of instability, with management departures and staff sickness, and the registered manager and director covered calls themselves, which limited their time for management, though care quality was not affected. Staff are trained in safeguarding, medicines, and infection control, people's needs are assessed before they start, and care is described as unhurried, with time for staff to get to know people. Improvements in staffing and the provider's commitment to ongoing learning were noted.
- Staff are trained in safeguarding and confident in reporting concerns
- Care is not rushed and staff have time to get to know the people they support
- Risks to health are assessed, with guidance in place for staff
- Previous breaches of regulation have been addressed through an action plan
- The registered manager and director were covering care calls due to staff sickness, which reduced the time available to manage the service
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysLimited
Gallery
What home care costs
Estimated typical UK ranges — Platinum Healthcare Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Platinum Healthcare Services is backed by a local NHS health network. The nearest A&E is Alexandra Hospital, 7.3 miles away. The local GP practice is BIDFORD HEALTH CENTRE, 1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Alcester
Information last reviewed October 2026.
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