Creative Support Limited

Creative Support - Warwickshire Services

Home care agency in Bidford-on-Avon, Warwickshire

CQC Good
AddressMurray House, Wards Lane, Bidford-on-Avon, B50 4QL

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About

Creative Support – Warwickshire Services is a home care agency that provides care and support to people in their own homes. The agency supports adults with physical disabilities, mental health needs, sensory impairment and learning disabilities. It is part of Creative Support Limited, a not-for-profit organisation, and is based in Bidford-on-Avon, Warwickshire.

Creative Support – Warwickshire Services was rated Good by the Care Quality Commission in 2019, with all key questions — Safe, Effective, Caring, Responsive and Well-led — also graded Good. The agency works to promote independence and wellbeing by delivering person-centred care tailored to individual needs.

What inspectors found

CQC: Good

Report published 8 May 2019 · Last inspected 4 April 2019

Murray House provides personal care to adults with learning disabilities or autism, in extra care flats where each person has their own tenancy. Inspectors found that staff know people well, support them to make choices and to be as independent as they can be, and help keep them safe. Some relatives raised concerns about how consistent care is, given the service's reliance on agency workers.

Strengths noted
  • Staff understand how each person prefers to communicate, which helps people make their own decisions.
  • Risks to people, both at home and in the community, are identified and managed to keep people as safe as possible.
  • Staff who give medicines do so safely, and their records are regularly audited and checked.
  • Keyworkers get to know the people they support, and staff are described as caring and interested in them.
Areas to improve
  • Some relatives were unsure about how consistent care staff were, because the service relied heavily on agency workers, and changes to rotas at times disrupted planned activities.
  • Care plans were personalised but needed work to reduce repetition and make sure they matched each other; the provider had planned these improvements.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Mental health
Physical disabilities
Sensory impairment

What's nearby

GP surgery1.0 miles
Hospital8.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtSparse
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysLimited

Local crime statistics

39 recorded crimes in the local area (July 2026)

Top categories:

Anti-social behaviour44%
Violent crime26%
Criminal damage & arson10%
Other crime8%

Source: data.police.uk · within 1 mile

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Creative Support - Warwickshire Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Creative Support - Warwickshire Services is backed by a local NHS health network. The nearest A&E is Alexandra Hospital, 8.2 miles away. The local GP practice is BIDFORD HEALTH CENTRE, 1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Alexandra Hospital · 8.2 mi
Nearest GP · CQC Good
BIDFORD HEALTH CENTRE · 1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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